Frequently Asked Questions

What's included in the Pro subscription?

Can I cancel my Pro subscription at any time?

Is there a free trial?

What happens to my data if my Pro subscription expires?

What happens on my dashboard after cancellation?

How does the $12 account reactivation work?

What is your refund policy?

What payment methods do you accept?

How can I get an invoice?

What happens if my payment fails?

Can I change plans (monthly ↔ yearly ↔ Lifetime)?

Is AutonoFiscal available outside Canada?

Which credit or debit cards are accepted?

Why only Canadian cards?

I'm traveling abroad, can I still use AutonoFiscal?

My Canadian card is declined, what should I do?

Is my data stored in Canada?

Is AutonoFiscal made for me if I'm self-employed with no employees?

Does AutonoFiscal handle filings with employees (payroll, T4, source deductions)?

What's the difference between a solopreneur, a self-employed worker and an independent small business?

How does AutonoFiscal help me prepare my file for my accountant?

Can I use AutonoFiscal if I'm incorporated (a company)?

Is my data secure?

Who can see my personal data?

Can I export my data?

How can I delete my account?

How do I unsubscribe from the newsletter?

Does AutonoFiscal replace an accountant?

Does AutonoFiscal work on mobile?

Can I use AutonoFiscal offline?

Which browsers are supported?

Is AutonoFiscal available on Google Play or the Apple App Store?

What types of notifications can I receive?

Can I turn off notifications?